Terms and Conditions

Version 2.2 - Last revised on 28 January 2016

This website (www.freauty.com) is operated by Freauty Ltd. (“we, us, our, Freauty, the Company”). Our registered company number is 09604960 and our registered office address is at 8 Charles Church Walk, London IG1 3RZ, United Kingdom.

These Terms and Conditions govern the use of the application offered by Freauty on the website and through its software. Such application and website together are referred to as the “Application”.

Please read these Terms and Conditions and Freauty’s privacy policy carefully (the “Privacy Policy”) before using the Application.

Your use of the Application constitutes your acceptance of and agreement to these Terms and Conditions and the Privacy Policy and your representation that you are 18 years of age or older.

If you object to anything in these Terms and Conditions or in the Privacy Policy, please do not use the Application. The Privacy Policy is incorporated by reference into these Terms and Conditions.

We may change these Terms and Conditions (including our Privacy Policy) and/or our policies relating to the Service(s) (as defined below) or the Application from time to time. You are responsible for reviewing the Terms and Conditions. Continued use of the Application or the Service after any such changes shall constitute your consent to such changes.

When placing an order relating to the Services you will be required to click to reconfirm acceptance of these terms and Conditions.

Application

The Application is a communications platform which enables the connection between individuals and/or businesses using the platform to find beauty, hair and other well-being services (“Users”)  and providers of those services (“Service Providers”) who will provide hair, beauty and other wellbeing services at the User’s home or place of work (“Services”).

Service Only Provides a Venue

The Application is a platform for enabling connections between Users for the fulfilment of Services but you understand and agree that Freauty is not a hair, beauty or other wellbeing service provider and accepts no responsibility for the Services provided.

We act as the booking agent for the Service Provider for arranging bookings for Services via the Platform and collecting payment for the Services that they will supply to you.

Freauty does not vet Service Providers. Accordingly, Freauty is not responsible for the performance of Service Providers, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Services, nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Service Provider.

When interacting with Service Providers, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know.

Service Price, Freauty Fee, Billing and Payment

  1. The use of the Application is free of charge. Freauty reserves the right to introduce a fee for registration and/or use of the Application. If Freauty decides to introduce such a fee, Freauty shall provide you with reasonable notice. You can of course opt to cease using the Application if you do not wish to pay such fee.
  2. You understand and agree that the Services will be ordered via the Application, acting as an agent and that Freauty is not a hair, beauty or well-being service provider. Users of the Application contract for Services directly with Service Providers. Freauty will not be a party to any contracts for Services.
  3. The rates that apply to the Services provided by the Service Providers can be found on the Application. These may be modified or updated by Freauty from time to time. It is your own responsibility to remain informed about the current rates of Services.
  4. You understand that Freauty shall charge you for the Services provided by the Service Providers using the Application, on behalf of Service Providers.
  5. Freauty uses third-party payment processors (the “Payment Processor”) to link your credit card to the Application. Currently these are Stripe LLC and Paypal, and we reserve the right to change the Payment Processor at any time. The processing of payments or credits, as applicable, in connection with your use of the Application will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer. Freauty is not responsible for any errors by the Payment Processor. In connection with your use of the Application, Freauty will obtain certain transaction details, which Freauty will solely use in accordance with its Privacy Policy.
  6. Users of the Application will be required to provide their credit card or bank account details to Freauty and the Payment Processor.
  7. Users will be responsible for paying for the Service. At the time of booking the Application will process payment for the Service from the User’s credit card and monies will be transferred prior to the Service being provided.
  8. Freauty reserves the right, in its sole discretion (but not the obligation), to (i) place on hold any Service payment and out of pocket expenses, or (ii) refund, provide credits or arrange for the Payment Processor to do so.
  9. Users of the Application will be liable for any taxes (including VAT, if applicable) required to be paid on the Application and the Services.
  10. A booking for Services may be cancelled up to 48 hours before the appointment with the Service Provider is due to take place. If cancelled between 24 and 48 hours before the appointment 50% of the fee will be refunded. If an appointment is cancelled within 24 hours of the appointment time no refund can be given.

Gift Cards and Vouchers

Freauty gift cards (“Gift Cards”) and vouchers or promotional codes (“Vouchers”) may be available and can be used to pay in part or in full for payment of Services. Vouchers are an offer (subject to the terms of the voucher) by Freauty to reduce the amount a User has to pay in relation to a Service. Vouchers will not affect the amount the Service Provider ultimately receives.

You agree that you will only use one Voucher per person, and will comply with Voucher terms, including but not limiting Voucher use to first-time Users (which means that you will not use such a Voucher with a new account you create if you already have an account on the Application).

Users must enter a Gift Card into the User’s account for its appropriate value before the User can use that value on the Application.

Gift Cards are not replaceable if lost or stolen and have no expiration date or cash value equivalent.

A Gift Card cannot be combined with any other Gift Cards, gift certificates or other coupons. A Gift Card cannot be used as a credit or debit card. Freauty reserves the right to limit quantities of Gift Cards purchased by any person or entity and to cancel a Gift Card if it believes that the Gift Card was obtained through fraudulent or unauthorised means.

No credit card, credit line, overdraft protection, or deposit account is associated with your Gift Card. You cannot “reload” (i.e., you cannot add value/balance to your Gift Card at this time).

If a Gift Card holder’s purchase exceeds the amount of that Gift Card’s balance, the Gift Card holder must pay the difference by another means.

Unused Gift Card balances are not transferable. Freauty reserves the right to correct the balance of a Gift Card if the company believes that a billing error has occurred. Freauty disclaims all liability for any such billing errors.

Gift Cards and their use are subject to these Terms and Conditions, the Privacy Policy and use of a Gift Card constitutes acceptance hereof.

Public Areas; Acceptable Use

The Application may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users or Service Providers. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum.

Without limitation, while using the Application, you may not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of others, including Freauty staff.
  • Publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful topic, name, material or information.
  • Upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party.
  • Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that may damage the operation of another’s computer.
  • Post or upload any content to which you have not obtained any necessary rights or permissions to use accordingly.
  • Advertise or offer to sell any goods or services for any commercial purpose through the Application which are not relevant to the Services or use of the Application.
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters.
  • Impersonate another person or a User or Service Provider or allow any other person or entity to use your identification to post or view comments.
  • Post the same content repeatedly (“Spamming”). Spamming is strictly prohibited.
  • Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the Application.
  • Restrict or inhibit any other User from using and enjoying the Public Areas.
  • Imply or state that any statements you make are endorsed by Freauty, without the prior written consent of Freauty.
  • Use a robot, spider, manual and/or automatic processes or devices to data-mine, data-crawl, scrape or index the Application in any manner.
  • Hack or interfere with the Application, its servers or any connected networks.
  • Adapt, alter, license, sublicense or translate the Application for your own personal or commercial use.
  • Remove or alter, visually or otherwise, any copyrights, trademarks or proprietary marks and rights owned by Freauty.
  • Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals.
  • Upload content that provides materials or access to materials that exploit people under the age of 18 in an abusive, violent or sexual manner.
  • Use the Application to solicit for any other business, website or service, or otherwise contact Users or Service Providers for employment, contracting or any purpose not related to use of the Application as set forth herein.
  • Use the Application to collect usernames and or/email addresses of Users or Service Providers by electronic or other means.
  • Register under different usernames or identities, after your account has been suspended or terminated.

You understand that all submissions made to Public Areas will be public and that you will be publicly identified by your name or login identification when communicating in Public Areas, and Freauty will not be responsible for the action of any Users with respect to any information or materials posted in Public Areas.

Termination and Suspension

Freauty may terminate or suspend your right to use the Application at any time for any or no reason by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice.

Without limitation, Freauty may terminate or suspend your right to use the Application if you breach the Terms and Conditions or any policy of Freauty posted through the Application from time to time, or if Freauty otherwise finds that you have engaged in inappropriate and/or offensive behavior.

If Freauty terminates or suspends your right to use the Application for any of these reasons, you will not be entitled to any refund of unused balance in your account. If Freauty terminates or suspends your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

In addition to terminating or suspending your account, the Company reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Even after your right to use the Application is terminated or suspended, these Terms and Conditions will remain enforceable against you.

You may terminate your agreement with Freauty at any time by ceasing all use of the Application.

All sections which by their nature should survive the expiration or termination of these Terms and Conditions shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of your use of the Application.

Account, Password, Security and Mobile Phone Use

You must register with Freauty and create an account to use the Application. You are the sole authorised user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or Freauty for accessing the Application. You are solely and fully responsible for all activities that occur under your password or account.

Freauty has no control over the use of any User’s account and expressly disclaims any liability derived therefrom.

Should you suspect that any unauthorised party may be using your password or account or you suspect any other breach of security, you will contact Freauty immediately.

By providing your mobile phone number and using the Application, you hereby affirmatively consent to our use of your mobile phone number for calls and texts in order to perform and improve upon the Application.

Freauty will not assess any charges for calls or texts, but standard message charges or other charges from your wireless carrier may apply. You may opt-out of receiving text messages from us by modifying your account settings on the Application or Freauty’s mobile application, or by contact@freauty.com.

Your Information and Likeness

“Your Information” is defined as any information and materials you provide to Freauty or other Users or Service Providers in connection with your registration for and use of the Application, including without limitation that posted or transmitted for use in Public Areas. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information.

The information and materials described in this section, as provided by each User, is collectively referred to herein as “User Generated Content.” You hereby represent and warrant to Freauty that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libellous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for Freauty or cause Freauty to lose (in whole or in part) the services of its ISPs or other partners or suppliers.

The Application hosts User Generated Content relating to reviews of specific Service Providers. Such reviews are opinions submitted by Users and not the opinion of Freauty, have not been verified or approved by Freauty and each User should undertake their own research to be satisfied that a specific Service Provider is the right person for a Service. You agree that Freauty is not liable for any User Generated Content.

You hereby grant Freauty a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known in order to perform and improve upon the Application and the Service.

Each User who provides to Freauty any videotape, film, record, photograph, voice, or all related instrumental, musical, or other sound effects hereby irrevocably grants to Freauty the non-exclusive, fully-paid, royalty-free, transferable, sublicensable, worldwide, unrestricted, and perpetual right to:

  • Use any videotape, film, record or photograph that such User provides to Freauty, and use, reproduce, modify, or creative derivatives of such User picture, silhouette and other reproductions of their physical likeness (as the same may appear in any still camera photograph and/or motion picture film or video) (collectively the “Physical Likeness”), in and in connection with the exhibition, distribution, display, performance, transmission, broadcasting on any and all media, including, without limitation, the internet, of any videos or images of such User in connection with the Application.
  • Reproduce in all media any recordings of such User’s voice, and all related instrumental, musical, or other sound effects (collectively, the “Voice”), made in connection with the Application.
  • Use, and permit to be used, such User’s Physical Likeness and Voice in the advertising, marketing, and/or publicising of the Application in any media.
  • Use, and permit to be used, such User’s name and identity in connection with the Application.

Each User hereby waives all rights and releases Freauty from, and shall neither sue nor bring any proceeding against any such parties for, any claim or cause of action, whether now known or unknown, for defamation, invasion of right to privacy, publicity or personality or any similar matter, or based upon or relating to the use and exploitation of such User’s identity, likeness or voice in connection with the Application.

Each User acknowledges that Freauty shall not owe any financial or other remuneration for using the recordings provided hereunder by such User, either for initial or subsequent transmission or playback, and further acknowledges that Freauty is not responsible for any expense or liability incurred as a result of such User’s recordings or participation in any recordings, including any loss of such recording data.

Links to Other Websites

Links (such as hyperlinks) from the Application to other sites on the web do not constitute the endorsement by Freauty of those sites or their content. Such links are provided as an information service, for reference and convenience only. Freauty does not control any such sites, and is not responsible for their content. The existence of links on Freauty to such websites (including without limitation external websites that are framed by the Application as well as any advertisements displayed in connection therewith) does not mean that Freauty endorses any of the material on such websites, or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the information obtained from other sites.

The use of any website controlled, owned or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by Freauty’s Terms and Conditions or Privacy Policy.

You access such third-party websites at your own risk. Freauty expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the Application. You hereby agree to hold Freauty harmless from any liability that may result from the use of links that may appear on the Application.

As part of the functionality of the Application, you may link your account with online accounts you may have with third party service providers (each such account, a “Third Party Account”) by either: (i) providing your Third Party Account login information through the Application; or (ii) allowing Freauty to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account.

You represent that you are entitled to disclose your Third Party Account login information to Freauty and/or grant Freauty access to your Third Party Account (including, but not limited to, use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Freauty to pay any fees or making Freauty subject to any usage limitations imposed by such third party service providers.

By granting Freauty access to any Third Party Accounts, You understand that (i) Freauty may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “SNS Content”) so that it is available on and through the Application via your account, including without limitation any friend lists, and (ii) Freauty may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account. Unless otherwise specified in these Terms and Conditions, all SNS Content, if any, shall be considered to be User Generated Content for all purposes of these Terms and Conditions.

Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Application. Please note that if a Third Party Account or associated service becomes unavailable or Freauty’s access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Application.

You will have the ability to disable the connection between your account on the Application and your Third Party Accounts at any time. Please note that your relationship with the third party service providers associated with your Third Party Accounts is governed solely by your agreement(s) with such third party service providers. Freauty makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and Freauty is not responsible for any SNS Content.

You acknowledge and agree that Freauty may access your e-mail address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for the purposes of identifying and informing you of those contacts who have also registered to use the Application.

At your request made via e-mail to contact@freauty.com, Freauty will deactivate the connection between the Application and your Third Party Account and delete any information stored on Freauty’s servers that was obtained through such Third Party Account, except the username and profile picture that become associated with your account.

Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that Users see or read through the Application is owned by Freauty, excluding User Generated Content that Freauty has the right to use.

Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Freauty owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials pursuant to the Copyright, Designs and Patents Act 1988, as amended. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Application without Freauty’s express prior written consent and, if applicable, the holder of the rights to the User Generated Content.

Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of Freauty and, if applicable, the holder of the rights to the User Generated Content.

The service marks and trademarks of Freauty, including without limitation Freauty and the Freauty logos are service marks owned by Freauty. Any other trademarks, service marks, logos and/or trade names appearing via the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.

Copyright Complaints and Copyright Agent

Freauty respects the intellectual property of others, and expects Users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Application infringe upon your copyright or other intellectual property right, please send the following information to Freauty’s Copyright Agent at: Freauty Ltd. 8 Charles Church Walk, London IG1 3RZ or contact@freauty.com:

  • A description of the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on the Application where the material you claim is infringed is located. Include enough information to allow Freauty to locate the material, and explain why you think an infringement has taken place;
  • A description of the location where the original or an authorised copy of the copyrighted work exists — for example, the URL (Internet address) where it is posted or the name of the book in which it has been published;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorised to act on the copyright owner’s behalf; and
  • An electronic or physical signature of the owner of the copyright or the person authorised to act on behalf of the owner of the copyright interest.

You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of Freauty and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorised employees and agents who are bound to maintain the confidentiality of Confidential Information.

You shall promptly notify Freauty in writing of any circumstances which may constitute unauthorised disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorised disclosure, transfer or use.

You shall return all originals and any copies of any and all materials containing Confidential Information to Freauty upon termination of your use of the Application for any reason whatsoever. The term “Confidential Information” shall mean any and all of Freauty’s trade secrets, confidential and proprietary information and all other information and data of Freauty that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure.

Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.

Disclaimer of Warranties

Use of the Application and Service Provider’s Services is entirely at your own risk.

The Service is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement.

Freauty makes no warranties or representations about the accuracy or completeness of the content provided through the Application or the content of any sites linked to the Application and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) property damage, of any nature whatsoever, resulting from your access to and use of the Application, (iii) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.

Freauty does not warrant, endorse, guarantee or assume responsibility for any Service advertised or offered by a third party through the Application or any hyperlinked website or featured in any banner or other advertising and Freauty will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services, other than as provided herein. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Without limiting the foregoing, neither Freauty nor its affiliates or licensors warrant that access to the Application will be uninterrupted or that the Application will be error-free; nor do they make any warranty as to the results that may be obtained from the use of the Application, or as to the timeliness, accuracy, reliability, completeness or content of any Service, information or materials provided through or in connection with the use of the Application.

Neither Freauty nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any User.

Neither Freauty nor its affiliates or licensors warrant that the Application is free from viruses, worms, Trojan horses, or other harmful components.

Freauty and its affiliates and licensors cannot and do not guarantee that any personal information supplied by you will not be misappropriated, intercepted, deleted, destroyed or used by others.

Freauty does not provide any warranties or guarantees regarding any Service Provider’s Service Provider accreditation, registration or licence.

Liability

Nothing in these Terms and Conditions in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. You must give Freauty a reasonable opportunity to remedy any matter for which Freauty is potentially liable before you incur any costs remedying the matter yourself.

Very important: If you are a User, Freauty shall not be liable for any loss or damage caused by Freauty or its employees or agents in circumstances where:

  • there is no breach of a legal duty of care owed to you by Freauty or by any of its employees or agents;
  • such loss or damage was not reasonably foreseeable by both parties;
  • such loss or damage is caused by you, for example by not complying with these Terms and Conditions; or

Very important: If you are a User, you will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of these Terms and Conditions or misuse of the Application (subject of course to our obligation to mitigate any losses).

Indemnification

You hereby agree to indemnify, defend, and hold harmless Freauty, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including legal fees and costs incurred, in connection with (i) your use or inability to use the Application, or (ii) any content submitted by you or using your account to the Application, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful.

Freauty reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of Freauty.

Governing Law

These Terms and Conditions will be is governed by, and will be construed under, the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts in respect of any dispute or matter arising out of or connected with these Terms and Conditions.

Special Promotions

Freauty may from time to time provide certain promotional opportunities, sweepstakes and contests to Users. All such promotions will be run at the sole discretion of Freauty, and can be activated, modified or removed at any time by Freauty without advance notification and the liability of any of Freauty’s partners pursuant to such promotional opportunities, sweepstakes and contests shall be limited pursuant to these Terms and Conditions.

No Agency

Nothing in these User Terms shall be deemed to create any agency, partnership, or joint venture relationship between the parties. Neither party will be deemed to be an employee or legal representative of the other nor will either party have any right or authority to create any obligation on behalf of the other party.

Right To Cancel

Once a booking has been made for Services you have a 14 day right to cancel the booking for any reason. You can cancel by sending us an email and we will refund payment in full. If you request that the Service is provided to you during the 14 day cancelation period then you forgo your right to cancel the contract for the supply of the Service.

General Provisions

We may send all notices under these Terms and Conditions by email to the most recent email address you have supplied to us (unless otherwise stated in these Terms and Conditions). Headings used in these Terms and Conditions are for information and not binding. Any failure by either party to exercise or enforce any right or provision of these Terms and Conditions does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of these Terms and Conditions shall continue to apply. A person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement except insofar as expressly stated otherwise.

Changes to this Agreement

Freauty reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete any of the terms and conditions of these Terms and Conditions (including the Privacy Policy) and review, improve, modify or discontinue, temporarily or permanently, the Application or any content or information through the Application at any time, effective with or without prior notice and without any liability to Freauty.

Freauty will endeavour to notify you of these changes by email, but will not be liable for any failure to do so. If any future changes to these Terms and Conditions are unacceptable to you or cause you to no longer be in compliance with these Terms and Conditions, you must terminate, and immediately stop using, the Application.

Your continued use of the Application following any revision to these Terms and Conditions constitutes your complete and irrevocable acceptance of any and all such changes. Freauty may change, modify, suspend, or discontinue any aspect of the Application at any time without notice or liability. Freauty may also impose limits on certain features or restrict your access to parts or all of the Application without notice or liability.

Other Terms

  1. Neither party shall be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labour conditions, power failures, and Internet disturbances.
  2. We may transfer all or part of our rights or duties under these Terms and Conditions provided we take reasonable steps to ensure that your rights under these Terms and Conditions are not prejudiced. As these Terms and Conditions are personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

I hereby acknowledge that I have read and understand the foregoing Terms and Conditions and the Privacy Policy and agree that my use of the Application is an acknowledgment of my agreement to be bound by the Terms and Conditions.